Privacy Policy
Information From Calls
A call may include a name, phone number, property location and details about the water damage. That information is used to address the call and the related service need.
Technical Data
Basic device and visit data may be recorded to operate the website, measure use and protect against misuse. This may include an IP address, browser type and pages viewed.
How Information Is Used
Information supports communication about basement water cleanup and operation of the website. It may also help identify errors or abusive traffic.
Service Providers
Call details may be shared with an independent provider that can address the water damage. The provider handles its own customer relationship and service records.
Cookies
Browser storage may support essential website functions and traffic measurement. Browser settings can limit cookies, although some functions may then work differently.
Retention
Information is kept for operational needs and applicable legal obligations, then deleted or anonymized when it is no longer needed.
Security
Reasonable measures are used to protect stored information. No method of internet transmission or storage can be promised to be completely secure.
Questions
Privacy questions can be raised by calling (888) 527-9134.